Privacy Policy
Last updated: May 2026
1. Information We Collect
The BVI DMV Vehicle Renewal System collects information needed to process vehicle renewal applications, including your name, contact details, account details, vehicle information, insurance information, inspection details, driver's license document, uploaded certificates, and payment authorization records.
2. How Information Is Used
Information is used to verify eligibility, review renewal applications, process payment authorization details, communicate application status, prepare registration stickers, support customer service, maintain audit logs, and improve the online service.
3. Document Storage
Uploaded documents are stored in restricted application storage and are made available to authorized DMV staff for application review and processing. Documents should only be uploaded if they are required for your renewal application.
4. Sharing of Information
Information may be shared with authorized government personnel or service providers when needed to operate, secure, audit, or support this renewal service. Information is not sold for marketing purposes.
5. Security
Reasonable technical and administrative safeguards are used to protect account and application data. No online system can be guaranteed to be completely secure, so users should keep account credentials confidential and report suspected unauthorized access promptly.
6. Retention
Application records, uploaded documents, audit logs, and payment records may be retained for operational, legal, audit, and government recordkeeping purposes.
7. Contact
Privacy questions or requests about this online service may be directed to dmv@gov.vg.